PRIVACY POLICY

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Last Updated: 15 Oct 2025

At ShyamSneh, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or interact with our products and services.

1. Information We Collect:

We may collect the following types of information from you:

• Personal Information: Your name, email address, phone number, and delivery address (only when you make a purchase or subscribe to our newsletter).
   
• Non-Personal Information: Browser type, device information, and website usage statistics collected automatically via cookies or analytics tools.
   

2. How We Use Your Information:

Your data is used only to serve you better. We may use it for:

• Processing and fulfilling your orders.
   
• Sending order confirmations, updates, and relevant support information.
   
• Providing customer service and handling inquiries.
   
• Sharing wellness tips, product updates, or blog posts (only if you’ve subscribed).
   
• Improving our products, website experience, and communication quality.
   

We do not sell, rent, or trade your personal information with any third parties for marketing purposes.

3. Data Security:

We maintain strict technical and administrative safeguards to protect your information from unauthorized access, loss, or misuse.
Sensitive data like payment information is processed securely via trusted payment gateways and never stored on our servers.

4. Use of Cookies:

Our website may use cookies to enhance browsing experience and analyze performance.
You can choose to disable cookies in your browser settings, though some parts of the website may not function optimally without them.

5. Email Communication:

If you subscribe to our newsletter, you may receive updates, health tips, and offers from us.
You can unsubscribe anytime using the link provided in the emails.

6. Third-Party Services:

We may use reputable third-party services for payments, delivery, or analytics.
These partners are bound by their own privacy standards and only access the data necessary to perform their tasks.

7. Data Retention:

We retain your information only for as long as necessary to fulfill the purpose it was collected for — such as completing orders or maintaining legal compliance.

8. Your Rights:

You have the right to:

• Request access to your personal information.
   
• Correct inaccurate or outdated details.
   
• Request deletion of your data (subject to transaction completion or legal requirements).
   

To exercise these rights, contact us at hello@shyamsneh.com.

9. Updates to This Policy:

We may occasionally update this Privacy Policy to reflect new regulations or service changes.
All revisions will be posted on this page with an updated “Last Updated” date.

10. Contact Us:

For any questions, clarifications, or data-related requests, please contact us using the contact details mentioned on the contact page